Privacy Policy & Health Data Protection
Last Updated: October 2026 • Compliant with Indian Telemedicine Guidelines & IT Act, 2000
1. Commitment to Patient Health Confidentiality
Dr. S.K. Poddar Telemedicine Practice ("we", "our", "the Practice") operates strictly in adherence to the medical ethics standards prescribed by the National Medical Commission (NMC) and the Indian Telemedicine Practice Guidelines (2020). We do not sell, rent, or commercialize patient personal identification or health consultation records under any circumstance.
2. Information We Collect
- Patient Profile: Full name, verified email address, phone number, age, and biological gender.
- Consultation Data: Stated chief complaints, reported symptoms, consultation dates, and digital prescriptions.
- Technical Security Logs: IP address and timestamp of statutory telemedicine consent acceptance.
3. Video Call Security & Encryption
All remote video and audio consultations take place directly within your web browser using peer-to-peer WebRTC technology powered by Daily.co. Video feeds are end-to-end encrypted in transit. Consultations are strictly live and ephemeral: no video or audio streams are recorded or retained on our servers unless explicitly requested by the patient and doctor for clinical reasons.
4. Prescription Sharing & Access Control
Digital prescriptions generated by licensed physicians can be delivered directly to your registered email and shared via secure random 32-byte hexadecimal access tokens. Public access links require identity verification via the last 4 digits of the patient's registered phone number to prevent unauthorized access.