Terms of Service & Telemedicine Consent Guidelines

Effective: October 2026 • Governing Indian Telemedicine Practice Standards

1. Regulatory Framework

Consultations hosted on this platform are governed by the Telemedicine Practice Guidelines released on March 25, 2020, by the Board of Governors in Supersession of the Medical Council of India (MCI) / National Medical Commission (NMC) in partnership with NITI Aayog. Dr. S.K. Poddar (MD, DM Neurology) is a verified registered medical practitioner (RMP) holding a valid state medical council registration.

2. Statutory Patient Consent

Prior to scheduling any telemedicine appointment, explicit informed consent is required. Consent is recorded with a timestamp and IP address. Patients acknowledge that:

  • Remote video consultation has inherent physical examination limitations compared to in-person clinical visits.
  • If at any point during the call the RMP determines that an in-person physical assessment is required, the doctor may advise immediate physical evaluation or emergency care.

3. Emergency Medical Disclaimer

THIS PLATFORM IS NOT DESIGNED FOR SEVERE, LIFE-THREATENING, OR ACUTE MEDICAL EMERGENCIES (such as severe chest pain, severe breathlessness, stroke symptoms, major trauma, or uncontrolled bleeding). In such circumstances, immediately contact emergency numbers 112 / 102 or proceed to the nearest emergency hospital.

4. Prescription Medication Schedules

In compliance with Indian regulations, doctors may only prescribe medications listed under permitted telehealth drug lists (List O and List A, including common antibiotics, analgesics, antihistamines, and chronic repeat medications). Habit-forming narcotics and Schedule X drugs are strictly prohibited from telemedicine issuance.